03-21-2017 12:06 PM
I have no idea what board I should post this on. Its in regards to getting a MDM policy downloaded onto a new iPhone.
I configured Apple DEP with Centrify. I turn on the iphone for the first time, and it can see that there is a configuration profile to download because it prompts for Active Directory credentials. I put my credentials in, and it says "The configuration for your iPhone could not be downloaded. Invalid Profile"
Solved! Go to Solution.
03-22-2017 06:45 AM
By googling the error message, that appears to be a common Apple issue.
Couple of suggestion are to check the iOS console (see KB below) or check if there is any conflict MDM profile already installed on the device (Systems > General > Device Management):
03-22-2017 07:05 AM
The devices are brand new, out of the box. Now this morning, I put in my credentials on device boot, and nothing happens. No error, just nothing.
So I do not even have the Centrify Mobile App installed, to adjust log settings.
I googled the error, but I didn't find anything anywhere about this.
03-22-2017 02:34 PM
Kudos for helping the community by updating the post with the correct answer to the issue!