A login suffix with the name already exists. Please enter a new name and try again

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Participant II
Posts: 4
Registered: ‎09-26-2018
#1 of 7 1,136

A login suffix with the name already exists. Please enter a new name and try again

Hello all members, 

 

I do not know who registered or how to retrieve my domain in Centrify Saas. 

I do not know the admin account, nothing.

I only have access to my DNS

 

How should I proceed?

Centrify
Posts: 2
Registered: ‎07-16-2018
#2 of 7 1,097

Re: A login suffix with the name already exists. Please enter a new name and try again

Hi,

 

As the login suffix must be unique in Centrify, you could only choose another suffix if it has been used by someone else.

 

As you said you do not have admin account, may I know where you setup the login suffix?

 

Thanks,

Vicki

Participant II
Posts: 4
Registered: ‎09-26-2018
#3 of 7 1,071

Re: A login suffix with the name already exists. Please enter a new name and try again

Hello Vickiz

 

but we need to bind the (login) the same as the email address.

 

Let's integrate the AD with Centrify as well.

Participant II
Posts: 4
Registered: ‎09-26-2018
#4 of 7 1,055

Re: A login suffix with the name already exists. Please enter a new name and try again

any alternative?

 

Or unfortunately I lost my domain suffix?

Centrify Guru I
Posts: 2,388
Registered: ‎07-26-2012
#5 of 7 1,051

Re: A login suffix with the name already exists. Please enter a new name and try again

@jorgeorei2,

 

Are you using Express or the commercial version?

If using the commercial version and are using professional services, discuss with your implementation lead.  This is typically part of your design conversation.

 

Note you can also create an alias.

https://docs.centrify.com/Content/CoreServices/UsersRoles/ADCreateAlias.htm

 

R.P

Want to learn more about practical Centrify examples? Check out my blog at http://centrifying.blogspot.com
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Participant II
Posts: 4
Registered: ‎09-26-2018
#6 of 7 1,049

Re: A login suffix with the name already exists. Please enter a new name and try again

Hello Robertson

 

Thanks for the sugestion.

 

I using Express version.

 

The AD in question has more than 10 different domains to authenticate.

I would like users to log in to their respective @domains.com.

Centrify Guru I
Posts: 2,388
Registered: ‎07-26-2012
#7 of 7 1,046

Re: A login suffix with the name already exists. Please enter a new name and try again

As long as user's login names (samaccountname) are unique, you don't need to specify a suffix.

 

What I've seen are two types of strategies:

a) Map to the emai suffix  (this eliminates confusion between AD UPNs and email suffixes).

b) Map to a generic suffix.  E.g.  user@company.sso  (note that there's no need to conform to DNS's RFC1035 naming).

 

E.g. in some of my demo environments I use .demo  (e.g.  @Robertson.demo).

 

R.P

 

Want to learn more about practical Centrify examples? Check out my blog at http://centrifying.blogspot.com
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