Ubuntu 18.04 login issue
06-28-2018 03:07 AM
I am not able to login in Ubuntu 18.04 from active directory user.
Ubuntu 18.04 successfully join in AD of windows server 2008. I am able to login from ssh in Ubuntu 18.04 but it fails in GDM3 i.e not able to login from Ubuntu GUI
06-28-2018 05:12 AM
Welcome to the Centrify forums.
a) Version of Centrify DirectControl (adinfo -v) - only current versions are community supported (5.5.x)
b) 5.5.x is the version that is confirmed to work with Ubuntu 18.04.
That being said, please make sure:
a) That the GDM PAM configuration files contain the Centrify Stanzas (or include the system stanzas)
b) That you have restarted.
Note that things work well over SSH, so you may have to engage your GDM support lifeline for this.
06-28-2018 08:24 PM
I have downloaded the latest software from Centrify deploment manager before deploying pakages on Ubuntu 18.04.
Can you help me to check or verify GDM3 PAM configuration?
06-29-2018 08:33 PM
I have tried with Direct manage 5.5.0 but the problem is the samne. There is authentication failure of AD users, sometime the login is successfull some times login will fail.
There is a problem with latest Ubuntu 18.04 gdm3 or is a problem with direct manage 5.5.0 version because there is no problem found in login with local user of Ubuntu 18.04.
Do you have any solution for that, I think Centrify already tested Ubuntu 18.04 before launching the direct manage 5.5.0 for latest OS releases.
07-05-2018 11:04 AM
I am glad to hear that the issue has been resolved. Please note that community volunteers spend their own time to help other members here on a best effort basis, and most of them probably took some well deserved time off over the long holiday weekend.
For guaranteed support SLA via phone and web support, you may want to consider purchasing a support package with Centrify's paid product offerings: https://www.centrify.com/resources/dsh-en-centrify-technical-support-plans-and-policies/
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09-26-2018 05:34 AM
I have a different problem with gdm3.
I never had problems with user login through gdm using email@example.com as username, but after reboot I always have to enter the username again in gdm, it's not listed among gdm user list.
Are you experiencing the same problem ?