Ubuntu 18.04 login issue

Showing results for 
Search instead for 
Do you mean 
Reply
Participant II
Posts: 6
Registered: ‎03-20-2018
#1 of 9 3,242

Ubuntu 18.04 login issue

Hello,

 

I am not able to login in Ubuntu 18.04 from active directory user.

 

Ubuntu 18.04 successfully join in AD of windows server 2008. I am able to login from ssh in Ubuntu 18.04 but it fails in GDM3 i.e not able to login from Ubuntu GUI

Centrify Guru I
Posts: 2,386
Registered: ‎07-26-2012
#2 of 9 3,232

Re: Ubuntu 18.04 login issue

[ Edited ]

@AA566530,

 

Welcome to the Centrify forums.

 

Please outline:

a) Version of Centrify DirectControl (adinfo -v) - only current versions are community supported (5.5.x)

b) 5.5.x is the version that is confirmed to work with Ubuntu 18.04.

 

That being said, please make sure:

a) That the GDM PAM configuration files contain the Centrify Stanzas (or include the system stanzas)

b) That you have restarted.

 

Note that things work well over SSH, so you may have to engage your GDM support lifeline for this.

 

R.P

Want to learn more about practical Centrify examples? Check out my blog at http://centrifying.blogspot.com
Follow Centrify:
Participant II
Posts: 6
Registered: ‎03-20-2018
#3 of 9 3,215

Re: Ubuntu 18.04 login issue

Hello,

 

I have downloaded the latest software from Centrify deploment manager before deploying pakages on Ubuntu 18.04.

 

Can you help me to check or verify  GDM3 PAM configuration?

Participant II
Posts: 6
Registered: ‎03-20-2018
#4 of 9 3,168

Re: Ubuntu 18.04 login issue

Hello, Robertson

 

I have tried with Direct manage 5.5.0 but the problem is the samne. There is authentication failure of AD users, sometime the login is successfull some times login will fail.

 

There is a problem with latest Ubuntu 18.04 gdm3 or is a problem with direct manage 5.5.0 version because there is no problem found in login with local user of Ubuntu 18.04.

 

Do you have any solution for that, I think Centrify already tested Ubuntu 18.04 before launching the direct manage 5.5.0 for latest OS releases.

Participant II
Posts: 6
Registered: ‎03-20-2018
#5 of 9 3,112

Re: Ubuntu 18.04 login issue

I resolved the issue.

 

Thanks for not helping :-)

Master V
Posts: 409
Registered: ‎01-05-2015
#6 of 9 3,052

Re: Ubuntu 18.04 login issue

Hi @AA566530,

 

I am glad to hear that the issue has been resolved. Please note that community volunteers spend their own time to help other members here on a best effort basis, and most of them probably took some well deserved time off over the long holiday weekend.

 

For guaranteed support SLA via phone and web support, you may want to consider purchasing a support package with Centrify's paid product offerings: https://www.centrify.com/resources/dsh-en-centrify-technical-support-plans-and-policies/

 

Regards,

AntonC
Community Manager


Community FAQ | Documentation | Support Portal | Centrify Trust | @CentrifySupport on Twitter
Follow Centrify:
Giving Kudos is a great way to thank our community contributors!
Problem Solved? Click "Accepted as Solution" so this information can help other users.

These opinions are my own and do not necessarily reflect the views and opinions of my employer.
Participant I
Posts: 1
Registered: ‎09-17-2018
#7 of 9 1,703

Re: Ubuntu 18.04 login issue

Hi,

 

I have a different problem with gdm3.

I never had problems with user login through gdm using name.surname@domain.com as username, but after reboot I always have to enter the username again in gdm, it's not listed among gdm user list.

Are you experiencing the same problem ?

 

thanks

Gabriele

Participant II
Posts: 6
Registered: ‎03-20-2018
#8 of 9 1,697

Re: Ubuntu 18.04 login issue

Yes same issue with our systems. Domain users are not listed after reboot.
We have to enter username after reboot
Participant II
Posts: 2
Registered: ‎09-06-2018
#9 of 9 1,581

Re: Ubuntu 18.04 login issue

We have the same problem in our Ubuntu 18.04 systems. Hope the new version of Centrify Express 18.9 fix this.