"Other..." Login button does not show on login screen After upgrade to Mojave.

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Participant II
Posts: 2
Registered: ‎11-08-2018
#1 of 3 342

"Other..." Login button does not show on login screen After upgrade to Mojave.

Hi Community

 

I have a group of Macs that had High Sierra running on it.

I used to be able to turn the Mac on and it would come up with the "other..." button on startup so i could login in using my domain credentials.

 

I upgraded CentrifyDC to version 5.5.1 and upgraded to OSX Mojave version 10.14.1.

 

Now when the Mac starts up, i can only see the local user listed to log in to.

If i log in as a local user and then log out again the "other..." button will re-appear and i can then log in on the domain.

 

Any ideas how to resolve the strange issue?

 

Many Thanks! 

Centrify
Posts: 15
Registered: ‎08-29-2017
#2 of 3 314

Re: "Other..." Login button does not show on login screen After upgrade to Mojave.

Hello,

 

Welcome to Centrify Community!

 

From your description, it seems your Mac has FileVault 2 enabled.

 

If that is the case, only FileVault 2-authorized users will be shown, because they are the only users authorized to open the start up disk.

 

To check whether your Mac has FileVault 2 enabled, you can run the following command on your Mac:

 

====

fdesetup status

====

 

Hope this helps.

 

Best Regards,

Jason

Participant II
Posts: 2
Registered: ‎11-08-2018
#3 of 3 263

Re: "Other..." Login button does not show on login screen After upgrade to Mojave.

Hi Jason

Thanks for your reply.
Unfortunately file vault is not enabled on this mac.

The fdesetup status command returns
"FileVault is Off."

I have setup 2 other macs with Mojave 10.14.1 and the latest Centrify and they have the same issue.

any other ideas?

Many Thanks!