Centrify License Warning message

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Participant I
Posts: 1
Registered: ‎12-01-2017
#1 of 4 1,087

Centrify License Warning message

 

We are in the process of deploying Centrify Server suit in Azure. 

 

  • We have installed Access Manager & Deployment Manager on one domain joined windows server
  • We pulled out a Centrify Licensing Report, it shows the license validity details (I.e.,  valid up to Feb 2018). 

Whenever we try to open the Access Manager, we are getting a  warning message as mentioned below:

 

"There is no valid DirectControl/Direct Authorize license usage information available in the forest. Please install Centrify Licensing service and make sure it is properly configured and running if you do not want to see this message again"

 

Does anyone encountered this error before? Please let us know the fix to resolve this problem.

Centrify Guru I
Posts: 2,433
Registered: ‎07-26-2012
#2 of 4 1,073

Re: Centrify License Warning message

@ratskan,

 

Welcome to the Centrify forums.

 

Starting with version 2017, the licensing service is a required component of a Centrify installation.

This is a Windows service that can be installed on any member server.

 

Please re-run Centrify Infrastructure Services setup and add the component.

 

https://docs.centrify.com/en/css/2017.2-html/index.html#page/License_management%2FInstalling_license...

 

The benefit of this service it that it allows you to manage and monitor license usage across your enterprise. 

 

R.P

 

R.P

Want to learn more about practical Centrify examples? Check out my blog at http://centrifying.blogspot.com
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Participant I
Posts: 1
Registered: ‎01-21-2019
#3 of 4 298

Re: Centrify License Warning message

In my environment, the Licensing Service was installed but I had to restart it after entering the license.

Centrify Guru I
Posts: 2,433
Registered: ‎07-26-2012
#4 of 4 289

Re: Centrify License Warning message

Some quick hits:

  • When the DC/DZ license object is written to AD, it must replicate like any other object.  This means that in order for another console to pick up the change you have to wait for inter/intra site replication.
  • When you install a new DA license, you not also have to wait for replication, but ideally you can restart the Centrify DirectAudit Management Service if you want for this to be picked-up quickly.

R.P

Want to learn more about practical Centrify examples? Check out my blog at http://centrifying.blogspot.com
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