how do i sync the AD to cloud centrify?

Showing results for 
Search instead for 
Do you mean 
Reply
Participant II
Posts: 3
Registered: ‎11-18-2016
#1 of 2 3,314

how do i sync the AD to cloud centrify?

Everytime a new member of staff joins, I cannot add them to centrify or sync our AD to so they can have access to Our Samanage service desk.

 

Can Anyone help?

 

Thanks

 

Kelly

Retired Employee (Inactive)
Posts: 29
Registered: ‎08-07-2016
#2 of 2 3,308

Re: how do i sync the AD to cloud centrify?

Welcome to the Centrify community Kelly.

 

Here is a end-to-end integration guide for Centrify and Samanage - 

http://community.centrify.com/t5/Centrify-Identity-Service/Samanage-Integration-with-Centrify-Identi...

 

Step 24-27, 39, 43 and 45-46 are potential steps where I think could be causing the provisioning issue you mention. Let me know if this guide helps, I've subscribed to this thread so I can ensure the provisioning feature is back up and running for you.

 

Jason